1. Introduction
Welcome to Ghas Mandi. This Privacy Policy explains in plain language how we collect, use, store, and protect personal information when you visit or use our platform at ghasmandi.pro. We take your privacy seriously — not just because it is good practice, but because we believe you have the right to understand exactly what happens with your data.
By registering an account on Ghas Mandi and using our services — whether you are playing Casino games, placing bets on Cricket or PSL matches, spinning Slot Games, or accessing our VIP programme — you agree to the terms outlined in this Privacy Policy. If you do not agree, we kindly ask that you discontinue use of the platform.
This policy applies to all players and visitors, regardless of how they access the platform — via desktop browser or mobile device.
Quick note: We do not sell your personal information to any third party for marketing or commercial purposes. Your data stays with us and the trusted partners we use to operate the platform.
2. Data We Collect
When you interact with Ghas Mandi, we may collect the following types of information:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number | During registration / KYC |
| Contact Data | Email address, phone number | During registration |
| Financial Data | JazzCash/Easypaisa number, bank account details | During deposit / withdrawal |
| Usage Data | Games played, betting history, session duration | Automatically during use |
| Device & Technical Data | IP address, browser type, operating system | Automatically on each visit |
| Communication Data | Support chat logs, email exchanges | When you contact support |
We only collect information that is genuinely necessary for the purpose stated. We do not collect sensitive personal data such as biometric information, religious beliefs, or political opinions.
3. How We Use Your Data
The information we collect is used for specific, legitimate purposes only. Here is how your data is put to work at Ghas Mandi:
- Account Management: Creating and managing your player profile, processing logins, and maintaining account security.
- Transaction Processing: Facilitating deposits and withdrawals via JazzCash, Easypaisa, Raast, Bank Transfer, and other supported methods in PKR.
- Identity Verification (KYC): Confirming your age and identity to comply with anti-fraud and anti-money-laundering obligations.
- Platform Personalisation: Tailoring game recommendations, bonus offers, and Sports Betting content (such as PSL or T20 markets) based on your activity.
- Customer Support: Responding to your queries, resolving disputes, and improving our service based on your feedback.
- Security & Fraud Prevention: Detecting unusual activity, preventing account takeovers, and protecting both you and the platform from misuse.
- Legal Compliance: Retaining records as required and responding to lawful requests from authorities.
- Platform Improvement: Analysing aggregated usage patterns to fix bugs, improve features, and optimise the player experience.
4. Legal Basis for Processing
We process your personal data on the following grounds:
- Contractual Necessity: Processing is required to deliver the services you have signed up for — account management, payments, game access.
- Legitimate Interests: We have a genuine business interest in keeping the platform secure, preventing fraud, and improving our offerings.
- Legal Obligation: Some data must be retained for compliance with anti-money-laundering (AML) or financial record-keeping requirements.
- Consent: Where we send you optional marketing communications, we do so only on the basis of your explicit consent, which you can withdraw at any time.
5. Sharing Your Data
Ghas Mandi does not trade, sell, or rent your personal information. We may share data only in the following limited circumstances:
- Payment Processors: Transaction data is shared with payment partners (JazzCash, Easypaisa, Raast, banking partners) solely to process your deposits and withdrawals.
- Identity Verification Providers: KYC and age-verification services receive the minimum data required to confirm your identity.
- Technology Partners: Our hosting, security, and analytics providers may process data on our behalf, under strict data processing agreements.
- Legal Requirements: If compelled by law or a valid legal process, we may disclose information to relevant authorities. We will notify you where legally permitted to do so.
Any third-party partner that handles your data on our behalf is bound by confidentiality obligations and is not permitted to use your information for any purpose beyond the specified service.
6. Payments and Financial Data
All financial transactions on Ghas Mandi are processed in PKR. When you make a deposit or request a withdrawal through JazzCash, Easypaisa, Raast, Bank Transfer, or a registered card, the financial details you provide are transmitted directly to the respective payment provider using industry-standard encryption.
Ghas Mandi does not store your full card numbers, mobile wallet PINs, or banking passwords on our servers. Only the minimum reference data needed to match your transaction to your account (such as a masked account number or transaction reference ID) is retained.
You should only use payment accounts registered in your own name. Using third-party accounts may trigger a security review and temporary withdrawal hold.
7. Cookies and Tracking Technologies
Ghas Mandi uses cookies and similar tracking technologies to make the platform function properly and to understand how players use our services. Here is a breakdown of the types we use:
- Essential Cookies: Required for the platform to operate — keeping you logged in, maintaining your session, and remembering your preferences.
- Analytics Cookies: Help us understand which games are most popular, where players drop off, and how we can improve the experience. Data collected is aggregated and anonymised.
- Security Cookies: Used to detect and prevent fraudulent activity, including bot access and account takeover attempts.
You can adjust your cookie preferences through your browser settings. Disabling essential cookies may affect your ability to use parts of the platform.
8. Data Retention
We retain your personal data only for as long as is necessary for the purpose it was collected, or as required by applicable obligations. As a general guide:
- Active account data is retained throughout the life of your account and for a reasonable period after account closure.
- Transaction records are typically retained for a minimum of five years to comply with financial record-keeping standards.
- KYC documents are retained in line with anti-money-laundering requirements.
- Support communications are kept for up to two years after the issue is resolved.
Once data is no longer needed and there is no legal reason to keep it, we securely delete or anonymise it.
9. Your Rights
You have the following rights in relation to the personal data Ghas Mandi holds about you:
- Right of Access: You can request a copy of the personal data we hold about you at any time.
- Right to Rectification: If any information we hold is inaccurate or incomplete, you can ask us to correct it.
- Right to Erasure: You may request that we delete your data, subject to any legal obligations that require us to retain it.
- Right to Restriction: You can ask us to limit how we use your data in certain circumstances.
- Right to Object: You have the right to object to processing based on legitimate interests, including direct marketing.
- Right to Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time without affecting prior processing.
To exercise any of these rights, contact our support team through the details in the footer. We will respond within a reasonable timeframe.
10. Security Measures
Protecting your data is something we invest in seriously. Ghas Mandi employs a combination of technical and organisational measures to keep your information safe:
- SSL/TLS encryption for all data transmitted between your device and our servers.
- Secure, access-controlled data storage with regular security audits.
- Two-factor authentication options for player accounts.
- Automated fraud detection systems that flag unusual login patterns or transaction behaviour.
- Staff training and access controls ensuring only authorised personnel can access sensitive data.
While we take every reasonable precaution, no online platform can guarantee absolute security. We encourage you to use a strong, unique password for your Ghas Mandi account and to enable two-factor authentication where available.
11. Minors
Ghas Mandi is strictly an adult platform. We do not knowingly collect or process personal data from anyone under the age of 18. If you believe a minor has registered or is using an account on this platform, please contact us immediately so we can take appropriate action, including closing the account and deleting associated data.
We encourage parents and guardians to use parental control tools available on their devices and browsers to prevent minors from accessing adult gaming platforms.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or legal requirements. When we make material changes, we will notify you via an on-site notice or by email to your registered address before the changes take effect.
The "Last Updated" date at the top of this page indicates when the policy was most recently revised. We recommend checking this page periodically to stay informed.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal data is handled, our support team is here to help. You can also find answers to common questions on our FAQ page.
For matters related to responsible gaming or setting account limits, please visit our Responsible Gaming page. Our contact details are available in the footer below.